Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

How do I change my password? Where do I go to change

Customer Question
How do I change...

How do I change my password?

Technician's Assistant: What exactly are you having trouble accessing?

Where do I go to change password?

Technician's Assistant: The Computer Technician will be able to walk you through that. What's the brand and model of your computer? And the Operating System (OS)?

HP Windows 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I followed instructions to Preference tab then got lost

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

I was told that I need to change my password

Submitted: 1 year ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
7/29/2017
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 1 year ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,291
Experience: Networks & Security Engineer
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Computer Question
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 1 year ago

I'm sorry about the issue, What password ***** you trying to change please ?

Ask Your Own Computer Question
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 1 year ago

Do you still need help please?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I had a critical error message come up and told me to call
I had a critical error message come up and told me to call(###) ###-#### A person said our computer was being hacked by tiny banker Trojan. They have control of my computer. … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
744 satisfied customers
It's my new computer, an HP) notebook--late Xms present from
It's my new computer, an HP) notebook--late Xms present from a friend. I got it set up over the past 2 nights, but tonight, could not find or remember my password. It's not in my file (where I keep it… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
290 satisfied customers
I have a SKYPE account possibly 2 I had one that had my
I have a SKYPE account possibly 2 I had one that had my contacts I have not used SKYPE in a long time and am needing it presently … read more
Mike Taylor
Mike Taylor
44 satisfied customers
My computer update has gone. How do I reinstall windows 10?
My computer update has gone nuts. How do I reinstall windows 10? … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I started as new secratary of private club and lost password
I started as new secratary of private club and lost password ***** HP laptop using windows 10 no reset drive … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
My wife's hp has a password problem. we cannot get the
my wife's hp has a password ***** we cannot get the computer to accept her password … read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
I am an American visiting France. I can't get to my aol on
I am an American visiting France. I can't get to my aol on my laptop. … read more
Moses C
Moses C
Bsc
813 satisfied customers
Forgot password how can I access Windows 10 to find or
forgot password ***** can I access Windows 10 to find or change it … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My Microsoft password will not open my laptop. It keeps
My Microsoft password ***** not open my laptop. It keeps telling me to go on line to change my password. So when I got to work I changed my password ***** still says wrong password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I bought a second hand HP pavilion 21 that is password
I bought a second hand HP pavilion 21 that is password ***** How do I change the password ***** access the computer … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
My wife downloaded Windows 10 on her HP computer. It took
My wife downloaded Windows 10 on her HP computer. It took several tries to get it to load and when it finally did it gets stuck on the picture with the sun shining through the 4 paned window wher your… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Entourage wont accept my changed password. I still cant
Entourage won't accept my changed password. I still can't receive or send e-mail [email protected] How do I reactivate my account?… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor\u0027s Degree
76 satisfied customers
Have had windows7 for a couple months with no problems. Two
Have had windows7 for a couple months with no problems. Two days ago it locked me out of my own account, mail, calendar, contacts, etc. I tried the best I could from on-screen instructions, but still … read more
Bryan
Bryan
735 satisfied customers
I have two computers that work in tandem. On January 4, 2011
I have two computers that work in tandem. On January 4, 2011 I renewed my Trend Micro Internet Security Pro with serial number XHEF-0019-6098-2575-5582 with an expiration date of Feb 16, 2012 [email protected]… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
My AOL account was hacked last Thurs. and I lost everything
My AOL account was hacked last Thurs. and I lost everything in email. Not very computer savvy so don't know how to change email and whatever else needs to be done.… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
I paid 16.00 for computer assistance but my problem isnt solved.
I paid 16.00 for computer assistance but my problem isn't solved. I was told to select option if I was satisfied or needed further assistance. I selected the option, it took my payment but I wasn't co… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I just changed my password with you and now I cannot receive
I just changed my password XXXXX you and now I cannot receive mail on my blackberry- do you know how to change it on the blackberry curve?… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
How can I get rid of a hp update 10/10/09 that will not complete
How can I get rid of a hp update 10/10/09 that will not complete it's installation and is blocking my desktop screen Version is 5.002.001.004. Refers to Photo Gallery.msi thanks, Terry… read more
Scott L
Scott L
Owner
High School or GED
260 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x