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Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.
I can help you update it online via a secure remote session but it might be easiest just to give billing a call on 02 9242 0570
I cannot cancel your Office 365 account, you need to do that via the Microsoft website
I'll get the phone number for you, one moment.
The phone number within Australia is 1800 197 503Billing support is provided in English from 9 AM–6 PM Monday to Friday and Technical support is available 24 hours 7 days a week.
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