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Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment to review your question.
Could you please provide the following details so that I can understand the issue you are facing more clearly
Which version of windows is installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 ?
Which antivirus is installed in the computer ?
Are you using a login password ***** access your computer and does anyone else used your computer?
Note: - Use the reply box just below type the reply in it and click on send.
Thank you for replying back to me.
Do you know any of the following antivirus Norton,Kaspersky,Mcafee,Avast installed in the computer ?
If you are referring to secure remote assistance offer it's a automated message send by the site its optional so you can ignore it and continue in this chat page.
Please answer my above questions.
I believe you didn't see my above reply regarding the secure remote assistance message.Secure remote assistance offer it's a automated message send by the site its optional so you can ignore it and continue in this chat page.
The amount you deposited for this question that is all you will be charged nothing else.
I am not sure what you meant by direct answers?
We can continue chatting using this page with the amount you deposited for this question.you do not need to take the secure remote assistance offer you can ignore and continue in this chat page.I believe the total amount is 47$.
The 5$ is a good faith amount you deposit when you start posting the question.The 47$ is the total including the 5$.Since you do not wish to pay the deposited amount i suggest you please contact customer care.
To contact customer care please use this link : - http://ww2.justanswer.com/help