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Need help with my Andrei I rember my E_mail ,But not my

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Need help with my...

Need help with my Andrei I rember my E_mail ,But not my password.

Technician's Assistant: When did you last reset your username and password?

Long time ago,I HV

Technician's Assistant: Have you installed any updates recently?

I had to change my***@******.*** .My Real .E_mail.Is***@******.*** I for got my password.

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

I ,m in my table

Submitted: 1 year ago.Category: Computer
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Answered in 3 minutes by:
7/28/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 1 year ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,004
Experience: Technical Support Coach at Liberty Tax Service
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 1 year ago

Do you have a cell phone ending in 97 and 61?

We should be able to recover your account as you have a few methods of recovery in place.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

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