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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to down load window 365, I bought this from Best

Customer Question

I am trying to down load window 365, I bought this from Best buy but I have problem to down load.
JA: What exactly is having screen issues?
Customer: They saying to enter product key number but don't know where to look for the key number.
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: I have this HP Pavilion with window 10.
JA: How long has this been going on with your computer? What have you tried so far?
Customer: I just wanted to down load this office 365 to my computer.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No that is all for now.
Submitted: 2 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 2 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Can you please first let me know if you already had a look at the card or package you´ve bought at Best Buy? It should have the serial number on there. Please let me know and we take it from there.

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck