For Online Computer Support, Ask a Computer Technician
I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.
Can you please first let me know if you already had a look at the card or package you´ve bought at Best Buy? It should have the serial number on there. Please let me know and we take it from there.
Please type in the box below, then click on the "Send" button to send me your reply.
Thanks for your patience and best regards,