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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have been having a lot of issues with Kaspersky. Have run

Customer Question

I have been having a lot of issues with Kaspersky. Have run all updates. Running one now. Message pop up says Wi-Fi network is under protected. Can you help? All my websites in Safe Money have been deleted as well. HELP!
JA: Just to clarify, what's the exact make and model of your machine?
Customer: DELL PC
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Been going on for a week now. Updated Windows 10, Kaspersky full scan, running a full scan now again.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No. That's about it.
Submitted: 2 months ago.
Category: Computer
Expert:  Kris R replied 2 months ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 2 months ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

Customer: replied 2 months ago.
I'm ready now.
Customer: replied 2 months ago.
No please cancel my request c
Expert:  Kris R replied 2 months ago.

Do you still need assistance here?

Customer: replied 2 months ago.
No thank you.
Expert:  Kris R replied 2 months ago.

Ok