How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Everytime i try to add an app in google play it does not

Customer Question

everytime i try to add an app in google play it does not recognize this laptop it only notices and old tablet i no longer have
JA: What's the brand/model and Operating System (OS) of your laptop?
Customer: hp
JA: What have you tried so far with your HP? Have you installed any updates recently?
Customer: HP 15 touchsmart Windows 10
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  Richard replied 2 months ago.

Hi there and welcome

Do you mean you want to add an app from Google Play to this HP laptop?

Please let me know