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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I don't know the password for iCloud, When I bought my

Customer Question

I don't know the password ***** iCloud
JA: When did you last reset your username and password?
Customer: When I bought my phone
JA: Have you installed any updates recently?
Customer: No, the I cloud keeps popping up and asking for my password ***** will not accept the only one I know
JA: Anything else you want the computer expert to know before I connect you?
Customer: I talked with a tech support today and he said the birthdate on my account is not correct. I have no idea what they have as I bought this 9/09/2014.
Submitted: 2 months ago.
Category: Computer
Expert:  arsufi2002 replied 2 months ago.

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Use below box to post your response

Expert:  arsufi2002 replied 2 months ago.

Let me know the Apple ID and password ***** remember

Expert:  arsufi2002 replied 2 months ago.

Use below box to post your response

Customer: replied 2 months ago.
Mar141952
Expert:  arsufi2002 replied 2 months ago.

what's the Apple ID?

Expert:  arsufi2002 replied 2 months ago.

Also, let me know your email id registered with Apple ID..

Expert:  arsufi2002 replied 2 months ago.

Seems you went offline. Message when you are back

Thanks