For Online Computer Support, Ask a Computer Technician
I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.
May I remotely connect to your computer, so that I can resolve the problem for you while you can relax and watch me doing it on your screen? If I am not able to help, you can get a refund and it is a very safe option too because we are an A+ accredited business with the Better Business Bureau. Additionally, you will be watching your screen, and we will chat there as well so that you will always know what I will be doing next while fixing the problem.
Thanks for your patience and best regards,
What is the problem?
Oh I see, but how should I solve this special issue without looking at it?
Hello, my name is ***** ***** I will try to further assist you. Please tell me if you have attempted to use different browsers for accessing your Citrix apps? Please tell me what you have tried so far. If you have screen shots you can share would be very helpful too.