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Pete, Computer Engineer
Category: Computer
Satisfied Customers: 18105
Experience:  CISCO certified, Microsoft proficient, computing expert.
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I tried to change my password for hours. like when i bought

Customer Question

i tried to change my password ***** hours.
JA: When did you last reset your username and password?
Customer: like when i bought windows 5 years ago atleast
JA: Have you installed any updates recently?
Customer: that is the problem this person helped me now i am afraid he now my password
JA: Anything else you want the computer expert to know before I connect you?
Customer: yes, he intalled window 10
Submitted: 2 months ago.
Category: Computer
Expert:  Dan replied 2 months ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Are you locked out or just having problems changing your current password?

Expert:  Pete replied 2 months ago.

Hello, I see the previous expert has left the conversation.

Please reply and let me know if you still need assistance with this.