For Online Computer Support, Ask a Computer Technician
Hi! My name is ***** ***** I will be assisting you. Let's get started!
What is the error message that you see?
What is your account username?
I show that the account is active.
What is the password?
And you do not have access to the email@example.com account?
Unfortunately, the only way to recover the account would be through the recovery option which will take longer than a couple of hours.
To start that form, click here: https://account.live.com/acsr?
You can create a new account but all of your contacts will be gone.
Correct -- You cannot delete an account without access to the old one so you will need to create a brand new account but you will lose all of your contacts.
No, I cannot delete it for you without access. Also, there isn't a phone number for anyone at Microsoft regarding this type of issue.