For Online Computer Support, Ask a Computer Technician
I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.
This is a ongoing scam unfortunately. I have had many customers that have been affected by this. Where exactly did you get that message, was it during surfing the web?
Please type in the box below, then click on the "Send" button to send me your reply.
Thanks for your patience and best regards,
It totally understand, so this was a malicious ad/pop-up. May I remotely connect to your computer, so that I can verify that the infection is completely gone and that there are no other infections? It is a very safe option too because we are an A+ accredited business with the Better Business Bureau. Additionally, you will be watching your screen, and we will chat there as well so that you will always know what I will be doing next while fixing the problem.