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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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It's not the computer, It's an old e-mail address that's

Customer Question

It's not the computer, It's an old e-mail address that's been locked for some time that I need access to,
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: I'm unclear as to why that information is needed?
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: You still haven't answered my question?
JA: When did you purchase your computer? What troubleshooting have you tried?
Customer: The computer is old and I never purchased it someone else did. I've tried no troubleshooting.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No.
Submitted: 2 months ago.
Category: Computer
Expert:  UranIT replied 2 months ago.

Hello and thanks for using I am Serge and I will try to answer your question

Who is the provider for the accounts? Yahoo, Gmail, aol? is it a free account?

Expert:  UranIT replied 2 months ago.

Do you still require assistance on the issue?
Waiting for your reply.