How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 18129
Experience:  CISCO certified, Microsoft proficient, computing expert.
Type Your Computer Question Here...
Pete is online now
A new question is answered every 9 seconds

My problem is that i can't make any phone calls, and I

Customer Question

hello my problem is that i can't make any phone calls
JA: When did you purchase your computer? What troubleshooting have you tried?
Customer: and I already elect the option of accepting incoming and outcoming calls in the magick Jack
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Computer
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

Can you receive calls on your MJ ok?

Are you setting it up for the first time, or did it work ok previously?

Customer: replied 2 months ago.
Dear Sir, I have had MJ for years on my android phone , I was without internet and a screen came up and ask me something and I pressed a button and no I have a recording that say if I did in error , go to MJ and change it back , I would like to receive and make calls , I follow all instructions and no luck HelpLarry
Expert:  Pete replied 2 months ago.

Hi Larry,

Have you tried removing the app and reinstalling it?