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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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The correct start page will not come up, Lenova ideapad 110

Customer Question

The correct start page will not come up
JA: What kind of computer do you have?
Customer: Lenova ideapad 110 touch 15acl
JA: Have you installed any updates recently?
Customer: I cannot get into the computer. one of those fake security out fits go to assist tried to get me to pay them over $300 to correct a virus.
JA: Anything else you want the computer expert to know before I connect you?
Customer: can I but a startup disc so I can clean the computer and start over
Submitted: 2 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 2 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Can you please first let me know what exactly the scam message says?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck