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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Unable to activate my dna kit, i'm not sure it's a dell,

Customer Question

unable to activate my dna kit
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: i'm not sure it's a dell
JA: When did you purchase your Dell? What troubleshooting have you tried?
Customer: it's about 5 yrs old not sure my husband bought it and he passed away i'm not a computer genius
JA: Anything else you want the computer expert to know before I connect you?
Customer: no I just want to activate the kit
Submitted: 2 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 2 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Can you please first let me know if you are talking about the DNA Kit from "MyHeritage" or another one?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck