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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 16626
Experience:  Over 10 years of professional experience.
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My tech tells me I have multiple bad blocks from the Event

Customer Question

My tech tells me I have multiple bad blocks from the Event Viewer. I ran the defrag routine and Windows is telling me I have no hardware problems. Will a defrag consolidate a few bad blocks?
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: Dell P17 laptop with Windows 7 Premium Vista
JA: Have you installed any updates recently?
Customer: Yes. I am up-to-date with Microsoft Windows upgrades and I'm using about 40% of the machine total capacity. I ran my Tuneup 360 and it's showing no hardware problems and optimal functionality.
JA: Anything else you want the computer expert to know before I connect you?
Customer: This is it.
Submitted: 2 months ago.
Category: Computer
Expert:  Jason Jones replied 2 months ago.

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

A defrag routine will in no way help when there are bad blocks. In actuality, running a Defrag on a drive with bad blocks may be a bad idea.

A better idea is to simply run the Error-Checking utility in Windows, which can done by following the instructions below that I have typed:

- Open your "My Computer" window.

- Right click the "C:" drive and choose Properties

- Click the "Tools" tab

- Click the "Check now button"

- Put a check in both boxes and click Start.

That will help with the bad blocks, if there are any.

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