How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

It is telling me that windows did not shut down correctly.

Customer Question

It is telling me that windows did not shut down correctly. Then it turns itself off. The message says windows stop code and bad pool caller
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: 10
JA: Have you installed any updates recently?
Customer: They install automatically
JA: Anything else you want the computer expert to know before I connect you?
Customer: You better hurry, it does not stay rung long
Submitted: 2 months ago.
Category: Computer
Expert:  Dustin replied 2 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 2 months ago.

Whats the full and complete stop code that it gives you when it fails to start?

Customer: replied 2 months ago.
There is no code with the message
Expert:  Dustin replied 2 months ago.

Ok, whats the full and exact message then?