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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My roommate uses this lap top also. Now I cannot get into my

Customer Question

My roommate uses this lap top also. Now I cannot get into my yahoo. I work for DC PEOPLE, Plus I am a MULTIPLE SCLEROSIS Advocate. I have to have acesss to my e-mail ***@******.*** If I go to yahoo inbox his mail pops up
JA: How long have you had this issue with your Yahoo account?
Customer: Just started today. I do not think he has been on laptop. We have 5 computors in house. I use this one
JA: Have you installed any updates recently?
Customer: not updates. I did put on net flix and the dictionary
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Computer
Expert:  Mr.Med replied 2 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 2 months ago.

I'm sorry about the issue, Please try reseting your Yahoo password ***** clicking on the link below :

https://login.yahoo.com/forgot?

Let me know the results

Thank you

Expert:  Mr.Med replied 2 months ago.

Has everything worked out, Do you still need help ?