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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My computer is fine, but cant get magicjack to work any

Customer Question

my computer is fine, but cant get magicjack to work any longer, i'm very upset
JA: What's the make and model of your computer? And how long have you been using magicJack?
Customer: I have a dell and I have been using magicjack on this computer, and have been using magicjack for years, and I am up to date on my 35.00 that I payed, I'm just sick over all that had been going on with this company, what is wrong, my magicjack number is(###) ###-#### my friends in Canada also have a magicjack, thanks to me, we often call each other, now we cant, do need help
JA: PayPal, Debitcard or credit card are all fine.
Customer: i payed my 35.00 a few months ago, i should be still on line
JA: What's the model and Operating System (OS) of your Dell?
Customer: what is OS?
JA: When did you purchase your Dell? What troubleshooting have you tried?
Customer: none, for i have used my dell computer to call on the magicjack for a long time.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no i just want to get back on line to call my friends, my cell phone number is (###) ###-#### my address is 413 montana av, st cloud florida
Submitted: 2 months ago.
Category: Computer
Expert:  JJesus Perez Gonzale replied 2 months ago.

Hi, what is the problem you are experiencing?

Expert:  Jins M. N. replied 2 months ago.

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. If my answers don’t work or if you are not satisfied, please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied.

Is your Magicjack connected to your computer or to your Modem/Router Directly?

Regards
Jins