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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Ia replacement directly from DEll. It is really bad. I must

Customer Question

Ia replacement directly from DEll. It is really bad. I must keep it plugged in and AOL gives it 13%. I did not buy a used battery. I bought from dell because I wanted a quality product. Apparently not .
JA: Just to clarify, what's the exact model of your Dell? And what operating system are you running?
Customer: Inspirion N4110
JA: Have you installed any updates recently?
Customer: whenever asked.
JA: Anything else you want the computer expert to know before I connect you?
Customer: always had tech support did not need to be tech savey. too busy.
Submitted: 3 months ago.
Category: Computer
Expert:  UranIT replied 3 months ago.

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

How long ago did you purchase battery from Dell?

How long can you laptop operate on a fully charged battery alone?

Expert:  UranIT replied 3 months ago.

Do you still require assistance on the issue?
Waiting for your reply.

Expert:  UranIT replied 2 months ago.

Do you still require assistance on the issue?
Will be waiting for your reply.

Customer: replied 2 months ago.
help not useful. I have paid for the new battery and installed it. It is a fail. I will write to DEll and ask them why their product is not up to Dell standards.
Expert:  UranIT replied 2 months ago.

I did not advise yet to buy battery, but if you did and it didn't work - then contacting dell would be your best option. their phone number is: 1(###) ###-####/p>

Expert:  UranIT replied 2 months ago.

were you able to contact dell by number I provided?