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Pete, Computer Engineer
Category: Computer
Satisfied Customers: 18136
Experience:  CISCO certified, Microsoft proficient, computing expert.
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I have a Janome MC 10000 updated to MC 10001. My laptop

Customer Question

I have a Janome MC 10000 updated to MC 10001. My laptop died, I have the original Customizer 10000 CD that came with the machine. I can not find any software updates to update it to the MC 10001 machine?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: 2 weeks.
JA: Do you plan on doing the work yourself?
Customer: Yes, I can not put anymore money out for anything related to these Janome machines. I have 3 and this will be my last one ever.
JA: Anything else we should know to help you best?
Customer: I would love to be able to use the USB again but I was told a couple years ago after XP that my machine would not load designs for other internets. I have windows 8 now.
Submitted: 3 months ago.
Category: Computer
Expert:  Pete replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 3 months ago.

You can get the latest software updates for your MC10001 machine from:

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