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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Cannot recognize DVD drive. Toshiba laptop P775. But will

Customer Question

cannot recognize DVD drive
JA: What kind of computer do you have?
Customer: Toshiba laptop P775
JA: Have you installed any updates recently?
Customer: yes, but will not download all updates
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  Shefin replied 2 months ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

May I know the operating system you are using? Is it Windows 7?

Can I access your computer remotely and check the issue?

Thank you.

Shefin