For Online Computer Support, Ask a Computer Technician
Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 ?
What do you mean by lost word?
When you search in your programs/features, do you see word there
or when you type in search microsoft word or word, do you see it?
We can always pull it back depending on the day you did this if nothing else?
Was it a paid version of word or came with the pc?
What day did this happen?
I tried to accept your request for a secure remote connection ( screen sharing ) and it said payment failed. This sometimes happens if your bank or credit card company blocks the transaction and a quick call to them will usually lift the blockFor further information you can call our customer service department.1.***-***-****This is common and for your protection from most banks/cc companies etc.
We can continue written if you wish or call the number above to be advised and i will accept the service
and remote in to do this for you.
Hello, My name is ***** ***** i will be assisting you today,
May I start a secure remote assistance session with you so that I can better help you resolve this problem?