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Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 183
Experience:  Resolution Specialist at Wipro Bpo Services
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Trying to pay 6 month service of pogo with paypal account.

Customer Question

trying to pay 6 month service of pogo with paypal account
JA: Have you contacted anyone about your account?
Customer: no just on line
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Computer
Expert:  Moses C replied 3 months ago.

Hi there my name is ***** ***** will be working with the issue you have posted.
I am sorry to hear that you are facing payment issue with pogo.

Expert:  Moses C replied 3 months ago.

Are you already a member of pogo or you on the process of becoming a member right now?

Customer: replied 3 months ago.
Was a member but ran out of fees
Expert:  Moses C replied 3 months ago.

You can change your subscription plan or edit your billing information from the My Account page.

  1. Log in to pogo.com and go to My Account.
    • You can resubscribe if your subscription has expired and the link above doesn’t work.
  2. Select Billing & Subscription.
  3. Locate Other Resources.
    • To change your subscription, select Change your payment plan.
      • To add/update/remove your billing information, select Edit your payment information
Expert:  Moses C replied 3 months ago.

i see you want remote assistance to fix pogo payment issue click on the remote link to get remote assistance

http://www.justanswer.com/remotedesktop/join.aspx?Session=0e13c417-2082-408c-9f4f-ccd6e0baa9c9

Customer: replied 2 months ago.
no
Expert:  Moses C replied 2 months ago.

Pogo renewal steps already provided you can check the steps.

Any question regarding the pogo renewal further you can use the reply button.