For Online Computer Support, Ask a Computer Technician
Hi! My name is ***** ***** I will be assisting you. Let's get started!
What is the email address that you need help with?
Are you receiving a password *****?
What is your phone number ending in 87?
I sent an account key to that phone
What is the key that was provided to you?
That was not correct -- Please double check the code
I have changed your password *****: Justanswer1 (the J is capital)
Please use that password ***** sign in and let me know if it works for you
No, you can continue.
What device are you using?
Which web browser are you using?
Norton is an anti-virus software; not a web browser.
Do you mean that you think Norton is causing the issues?
It sounds like you are having a different issue with your computer because the password ***** been changed.
Please try again
Yes, that is your new password.
Please use the star rating at the top to rate our session as 5 stars and press Submit
You can change it back..
Open your inbox
Hover over your name in the upper right then Account Info then Security