Computer
For Online Computer Support, Ask a Computer Technician
Connect one-on-one with {0} who will answer your question
Answered in 22 minutes by:
7/16/2017
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 23,550
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
VerifiedWelcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
Whats the full name brand and model of your grandsons phone?
Also, does he have access to a windows pc or a mac that we can use to try and repair his phone?
How JustAnswer works
Describe your issueThe assistant will guide you
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
100% satisfaction guaranteeGet all the answers you need
Related Computer Questions
I had bought my grandson, a new iPhone SE for Christmas and
I had bought my grandson, a new iPhone SE for Christmas and he threw away all the paperwork probably put the card or sim card in your phone … read more
Adnan Ali
Experienced IT Manager
Management Information Systems
3,653 satisfied customers
I.m trying to set up my grandsons new phone his old one got
i.m trying to set up my grandsons new phone his old one got run over by a car … read more
Geek Lightnin
CompTIA A+
1,596 satisfied customers
The problem: I am not receiving any phone service. All
The problem: I am not receiving any phone service. All numbers i call will not go through. … read more
Kyle A
IT Consultant
2,611 satisfied customers
I have an issue with Comcast but haven't given any details
Second opinion] I have an issue with Comcast but haven't given any details yet...… read more
Tim
Bachelor's Degree
1,070 satisfied customers
My 16 year old mentally handicaped grandson got ahold of my
My 16 year old mentally handicaped grandson got ahold of my credit card and went on Twitch … read more
Divyansh
Bachelor's Degree
5,338 satisfied customers
I got a call from someone who said that he was from
I got a call from someone who said that he was from Microsoft he made changes to my computer so I want to confirm that he really was from Microsoft … read more
Tech-Expert
Technical Support Engineer
BBM
6,720 satisfied customers
I have a new cell phone (other one was destroyed). I called
I have a new cell phone (other one was destroyed). I called your organization and set up an account on 4/4/2020. Talked to a Computer Hardware Engineer named Rafi. … read more
Robert H
Senior IT Technician
Bachelor of Science
2,390 satisfied customers
The dog ate my phone. I am not making this up. The phone is
The dog ate my phone. I am not making this up. The phone is trashed. But hooray, I have a land line. … read more
Rafi
IT Manager
Bachelor's Degree
7,626 satisfied customers
Im a retired teacher and doing homeschooling with my
Im a retired teacher and doing homeschooling with my grandson in first grade during the CV stay at home. I have been using FaceTime but I can't get a split equal screen so it's. hard for me to hold up… read more
Ricky
Tech Support Expert
Bachelor's Degree
10,640 satisfied customers
Bought my grandson an iPhone 6 for Christmas right
Bought my grandson an iPhone 6 for Christmas right afterwards he got a bigger phone he has forgot his Apple ID password ***** his info for google we need to turn find my iPhone off so we can set this … read more
Aaron B
Computer Repair Technician
High School or GED
3,687 satisfied customers
I like to restet my hotmail pass word. On computer secured
on computer secured code come to my cell phone i have a new cell phone now … read more
Alex Royce
1,955 satisfied customers
THIS Leona jETT. I Pad. Just yesterday it says I need the
Just yesterday it says I need the App;e Password ***** gave it to my grandson yesterday and he can not get in it It was find when I used it yesterday … read more
Cabletech
Computer Networking
941 satisfied customers
My grandson changed my password to my yahoo email account
my grandson changed my password ***** my yahoo email account with a phone number that has been shut off … read more
Josh
11,316 satisfied customers
I have a new laptop and while exploring I somehow got Chrome
I have a new laptop and while exploring I somehow got Chrome as my choice. I do not want Chrome and haven't the foggest idea how to change it. … read more
Tech Ben
Information Systems Manager
Bachelor's Degree
1,107 satisfied customers
I bought windows 8 pro two years ago then i upgrated to
good morning i bought windows 8 pro two years ago then i upgrated to windows 10 two months ago my pc crashed and my grandson gave me an hp pc with windows xp on but i cant conect my printer as the pc … read more
Richard
IT Manager
IT Manager, Consultant
23,380 satisfied customers
Need password cell number 912-***-**** e-mail address is
need password ***** android cell number 912-***-**** e-mail address is s***********@gmail.com… read more
GeekGal
IT Director
Bachelors Degree
1,050 satisfied customers
I have a belkin router and I lost the card with the password
I have a belkin router and I lost the card with the password ***** it. Am I out of luck or is there a way to retrieve or re-set the password?… read more
James K.
Senior ICT Technical Architect
5,188 satisfied customers
I bought my laptop a yearago in Jan. I only use it when we
I bought my laptop a yearago in Jan. I only use it when we travel, so it hasn't been used much. At Christmas I bought my grandson one just like it. We got mine out to compare the two and mine was lock… read more
Aaron B
Computer Repair Technician
High School or GED
3,687 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
JustAnswer in the News:
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
What Customers are Saying:
My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.
New York
I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!
Austin, TX
Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill
Schenectady, New York
The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!
Canada
Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.
Freshfield, Liverpool, UK
This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!
Los Angeles, CA
Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.
Hesperia, CA
< Previous | Next >
Meet the Experts:
Engineer John
Computer Science Engineer
3,381 satisfied customers
Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified
Sudipto
Computer Hardware Engineer
5,358 satisfied customers
Certificate Course In Computer Maintenance
Santonu
Computer Support Specialist
3,463 satisfied customers
Diploma in Hardware
Matt
Computer Support Specialist
2,901 satisfied customers
8+ years experience as IT Support.
Satchi
Computer Software Engineer
2,655 satisfied customers
8+ yrs of Hardware & Software Troubleshoot exp
Shefin
Computer Support Specialist
2,323 satisfied customers
Working as tech support specialist with a worldwide computer manufacturer.
Jins M. N.
Computer Support Specialist
2,174 satisfied customers
Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
< Previous | Next >
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
