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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Cannot start Microsoft outlook, acer note says .Cannot start

Customer Question

Cannot start Microsoft outlook,
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: acer note says .Cannot start outlook. Cannot open Outlook window. The set of folders cannot be opened. THE INFORMATION STORE COULD NOT BE OPENED
JA: Have you installed any updates recently?
Customer: YES LEAP LEGAL PROGRAM BUT IT DID NOT INTERFER WITH OPERATION OF COMPUTER
JA: Anything else you want the computer expert to know before I connect you?
Customer: NO
Submitted: 10 days ago.
Category: Computer
Expert:  Viet - Computer Tech replied 10 days ago.

Hi,
I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
What's your Microsoft Office / Outlook version, such as 2003, 2007, 2010, 2013, 2016, 365, etc.?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Computer Tech replied 10 days ago.

Does your computer have Windows XP, Vista, or 7 or 8 or 10?

Please reply at the box below. Thank you.

Expert:  John replied 10 days ago.

Hello my name is ***** ***** see whether you still need help.

Use the reply box just below type the reply in it and click on send.Thank you.

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