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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I was told to go to my email to get a code in order to

Customer Question

I was told to go to my email to get a code in order to confirm that I am who I say I am; this is so that I can get all my devices on Microsoft (I think);
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: anyway, I have the code and want to get back to where I was!
JA: Have you installed any updates recently?
Customer: Yes..........the night before last.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 months ago.

Hi,
I'm sorry about the issue. When / where did it ask you to get a code? Is it in a particular website or program, etc.?
Do you have windows xp, vista, or 7, or 8, 10?

Is there anything not working on your computer?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 3 months ago.

What's the make/ model of your computer?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Computer Tech replied 3 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,