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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Can I remove books from device with pc? seria no. g090 g105

Customer Question

can I remove books from device with pc?
JA: What's the make/model of your device? How old is it?
Customer: seria no. g090 g105 g153 o7al firware version
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 2009 been using kindle to remove books from device. have 156 books on kindle
JA: Anything else you want the e-reader expert to know before I connect you?
Customer: guess not...2nd kindle
Submitted: 6 days ago.
Category: Computer
Expert:  Viet - Computer Tech replied 6 days ago.

Hi,
I'm sorry about the issue. Are you trying to delete books on your PC computer?
Does your PC computer have windows xp, vista, or 7, or 8, 10?
Please reply at the box below. Thank you,

Customer: replied 6 days ago.
win. 7
Expert:  Viet - Computer Tech replied 6 days ago.

Are you able to read kindle books on your PC computer?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 6 days ago.

Do you have the Kindle Paperwhite model that has touchscreen?

Is your Kindle connected to Wi-Fi?

Are you trying to delete kindle books on your PC computer, so that they get deleted on the Kindle also?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Computer Tech replied 6 days ago.

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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