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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I used a password but ut usn't accepted. What am I doing

Customer Question

I used a password ***** ut usn't accepted. What am I doing wrong?
JA: When did you last reset your username and password?
Customer: This is the first time I am using password.
JA: Have you installed any updates recently?
Customer: No, this is the first time I am using a new password.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No, I can't think of anything
Submitted: 8 days ago.
Category: Computer
Expert:  Viet - Computer Tech replied 8 days ago.

Hi,
I'm sorry about the issue. What kind of password ***** ***** such as email password, or Wi-Fi / wireless password, or computer's login password, etc.?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Computer Tech replied 8 days ago.

What's the make / model of your computer?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Josh replied 7 days ago.

I apologize that you had to wait a long time for a response.

Please let us know if you still need help with your question and if I am not able to help you, I can send it to other experts that can help you.

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