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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My Thinkpad T500 DVD Drive has failed. Do you have a

Customer Question

My Thinkpad T500 DVD Drive has failed. Do you have a replacement part available?
JA: Just to clarify, what's the exact model of your ThinkPad?
Customer: 2089CA
JA: Have you installed any updates recently?
Customer: Just Windows 10 most recent update from MS
JA: Anything else you want the computer expert to know before I connect you?
Customer: I am also having permissions errors since earlier Win. 10 updates.
Submitted: 3 months ago.
Category: Computer
Expert:  Shefin replied 3 months ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Are you sure that the issue is with the driver and not the Windows 10 software?

Can I access your computer remotely and check the issue?

Thank you.

Shefin