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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My email on my desktop have been blocked for several days I

Customer Question

My email on my desktop have been blocked for several days I average 10 to 15 per day no emails in days I'm a very challenge old lady buy I know I that I can't emails I've just spent 1 hour and 15 minutes on the phone with frontier and they told me it was a google problem I don't understand all of this please help me
JA: Just to clarify, what email service provider are you using?
Customer: frontier
JA: Have you installed any updates recently?
Customer: everytime I shut my computer down it updates not sure if that is what you're asking
JA: Anything else you want the computer expert to know before I connect you?
Customer: No I don't think so
Submitted: 9 days ago.
Category: Computer
Expert:  Cody replied 9 days ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 9 days ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Expert:  Cody replied 8 days ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.

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