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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have not received any e-mail for 3 days. I am told I have

Customer Question

I have not received any e-mail for 3 days. I am told I have at some time entered an incorrect password, but I have not been asked for one so what has happened?
JA: When did you last reset your username and password?
Customer: months ago when we had a problem and after it was cleared I was not requested to enter a password ***** time I used my e-mail
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 months ago.

Hi,
I'm sorry about the issue. Is there any error or message?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Computer Tech replied 3 months ago.

Please stay with me on this web page. Does your computer have Windows XP, Vista, or 7 or 8 or 10?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 3 months ago.
It says Windows 7 on the front, thats all I know
Expert:  Viet - Computer Tech replied 3 months ago.

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Please reply at the box below. Thank you.

Expert:  John replied 3 months ago.

Hello my name is ***** ***** see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.