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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have just boust ccleaner prof. Yet where it says to

Customer Question

I have just boust ccleaner prof. Yet where it says to download I get a box that pops up that asks if I want to open it. NO NO I JUST WANT TO DOWNLOAD IT. So how can I do that????
JA: What kind of computer do you have?
Customer: It is a Gateway
JA: Have you installed any updates recently?
Customer: Yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: I JUST WANT TO DOWNLOAD WHAT I HAVE PURCHASED.
Submitted: 3 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 months ago.

Hi,
I'm sorry about the issue. Are you trying to install CCleaner Professional?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 3 months ago.

What happens when you open it in order to download / install your CCleaner Pro? Is there any error or message?

Does your computer have Windows XP, Vista, or 7 or 8 or 10?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,