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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have been getting cryptic notices that I need to "update"

Customer Question

I have been getting cryptic notices that I need to "update" my settings. What? I have Office 365, Windows 10 on several PCs and one Surface
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: Let's start with phone: Lumia 649
JA: Have you installed any updates recently?
Customer: Not deliberately...automatic.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I choose not to use email offered by Microsoft.
Submitted: 3 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 months ago.

Hi,
I'm sorry about the issue. Is it about the update for your computer or phone?

Do you see the sender's email address?

Can you please copy and paste the content of that email message here, so I can check?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 3 months ago.

It looks like you are not there. We can schedule another time.

Expert:  Viet - Computer Tech replied 3 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,