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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Bought a new Fire Kindle. I keep getting a registration

Customer Question

Bought a new Fire Kindle. I keep getting a registration error. The password ***** used was the one I used with Amazon to sign on with the
JA: When did you last reset your username and password?
Customer: Password ***** set yesterday.
JA: Have you installed any updates recently?
Customer: I installed Norton Security yesterday.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I've only that this computer for about a month. However I was able to sign into Amazon and select a kindle with the computer today.
Submitted: 3 months ago.
Category: Computer
Expert:  John Lohr replied 3 months ago.

Hello and thank you for contacting JustAnswer, my name is ***** ***** I will be happy to assist you today.

Does the registration error say anything specific?