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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need a new password, I had a problem a few days ago and

Customer Question

I need a new password
JA: When did you last reset your username and password?
Customer: I had a problem a few days ago and was shut out. Someone gave me a temparery number but to order meds. nor I new to get a new number so I can use the computer to communicate with Kaiser.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 11 days ago.
Category: Computer
Expert:  Isaac Franklin replied 11 days ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 11 days ago.

I'm sorry i didnt understand your request?

Are you looked out of your computer, an email, another program/site?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

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