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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Outlook does not connect with Yahoo to download messages. I

Customer Question

Outlook does not connect with Yahoo to download messages. I am getting a dislogue screen when I go to Outlook asking for a password, but it does not recognize the one I have filed. ?????
JA: What confuses you?
Customer: My outlook will not access Yahoo to download mesaages
JA: How long has this been an issue?
Customer: For two weeks. I have been going to Yahoo site to get messages
JA: Have you installed any updates recently?
Customer: I had a message a couple days ago when I booted up my PC, It was telling me that a configuration was going on. Does that count?
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: When I maove onto the arrow it jumps to the left and hits "more"
JA: Anything else you want the computer expert to know before I connect you?
Customer: I dont' think so
Submitted: 10 days ago.
Category: Computer
Expert:  Isaac Franklin replied 10 days ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 10 days ago.

Is your outlook paid for and what is the version?

Or do you just go to outlook.com in a browser?

Is the outlook asking you for a password ***** you log on immediately?

Can you to go yahoo.com and log in with the password ***** a browser?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

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