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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I use my sony W710 frequently and load pictures on my Dell

Customer Question

I use my sony W710 frequently and load pictures on my Dell hard drive. I have trouble remembering what buttons to push on the camera, and frequently get stuff I don't understand. Is there a step by stop manual for uploading from the W710 to computer via USB cord?
JA: Just to clarify, what's the exact model of your Sony? And what operating system are you running?
Customer: DSC-W710. I am running Play Memories Home
JA: Have you installed any updates recently?
Customer: Yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: My problem is how to operate the camera to upload
Submitted: 3 months ago.
Category: Computer
Expert:  Jason Jones replied 3 months ago.

Hello,
I am the person that will be helping you today.

May I connect with you remotely to troubleshoot the issue directly?

Thank you,
Jason