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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My computer shut down while I was watching a movie on

Customer Question

my computer shut down while I was watching a movie on netflix
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: hp ENVY 4 on Ultrabook
JA: Have you installed any updates recently?
Customer: kapinski
JA: Anything else you want the computer expert to know before I connect you?
Customer: my screen says boot device not found. Please install an operatiing systen on your hard disk(3FO) F2 System Diagnostics
Submitted: 9 days ago.
Category: Computer
Expert:  Dan replied 9 days ago.

Hello and thank you for your question. I look forward to assisting you today. Does your computer have a removable battery?

Expert:  Josh replied 3 days ago.

I apologize that you had to wait a long time for a response.

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