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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Doesnt recognize my password and timed out, couple of weeks

Customer Question

doesnt recognize my password ***** timed out
JA: When did you last reset your username and password?
Customer: couple of weeks ago
JA: Have you installed any updates recently?
Customer: not that I recall
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Computer
Expert:  UranIT replied 3 months ago.

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

What exactly is the password ***** and what exactly times out?

Customer: replied 3 months ago.
Cancel this service. I do not want your help
Expert:  UranIT replied 3 months ago.

Sure, but before I cancel, maybe you can explain what made you change your mind? Is you issue went away?

You already made a deposit and entered credit card...

what is wrong?

Customer: replied 3 months ago.
No thanks. Be well and goodbye
Expert:  UranIT replied 3 months ago.

Sure, but before I cancel, maybe you can explain what made you change your mind? Is you issue went away?

You already made a deposit and entered credit card...

what is wrong?

Expert:  UranIT replied 3 months ago.

for all billing inquiries please contact Customer service: ww2.justanswer.com/contact-us

Customer: replied 3 months ago.
No
Expert:  Josh replied 3 months ago.

Hi,

You can call 1-***-***-**** to cancel your service