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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cant get on to Microsoft. i'm currently on google crome.

Customer Question

i cant get on to Microsoft. i'm currently on google crome. how can i find my Microsoft account?
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: it a Toshiba windows 8.0
JA: Have you installed any updates recently?
Customer: just google crome. i'm trying to get on excel & it won't let me
JA: Anything else you want the computer expert to know before I connect you?
Customer: I can't get on word either these are two programs i bought through amazon
Submitted: 3 months ago.
Category: Computer
Expert:  Josh replied 3 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 3 months ago.

Did you install Word and Excel?