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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Com tells me i dont have space for downloads to store files

Customer Question

hi com tells me i dont have space for downloads to store files i dont what to do
JA: What kind of computer do you have?
Customer: lap top HP
JA: Have you installed any updates recently?
Customer: just said im low on memory
JA: Anything else you want the computer expert to know before I connect you?
Customer: watch alot of netflix and play music fb
Submitted: 12 days ago.
Category: Computer
Expert:  Viet - Computer Tech replied 12 days ago.

Hi,
I'm sorry about the issue. What are you trying to download?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 12 days ago.

Does your laptop have Windows XP, Vista, or 7 or 8 or 10?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 12 days ago.
if it doesnt cost any more you can connect
Expert:  Viet - Computer Tech replied 12 days ago.

Does your laptop have Windows XP, Vista, or 7 or 8 or 10?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Computer Tech replied 12 days ago.

On your laptop, please click on the website below in order to connect with me remotely, then I can help you directly:

http://www.justanswer.com/remotedesktop/join.aspx?Session=46624675-dbe7-4913-8184-0811520b936c
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Expert:  Viet - Computer Tech replied 12 days ago.

1. On your computer, click on the website below in order to connect remotely with me, then I can help you directly:

http://tinyurl.com/ycrjxs8y

, then click on Open or Run (or save) if prompted.
2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.
3. Then there, open / run the item called Elsinore.ScreenConnect.Client and install it.
; (If needed, double-click on the item Elsinore.ScreenConnect.Client and open / run / install it.)
Please reply at the box below. Thank you.

Expert:  Viet - Computer Tech replied 12 days ago.

It looks like you are away. We can schedule tomorrow or another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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