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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I thought that this pc had an excel program on it but I cant

Customer Question

I thought that this pc had an excel program on it but I cant open it
JA: What's the make and model of your computer? And what version of Excel are you using?
Customer: i have a HP notebook and it has Excel 2016
JA: What's the model and Operating System (OS) of your HP?
Customer: where do i find that info
JA: When did you purchase your HP? What troubleshooting have you tried?
Customer: Purchased about 3 months ago but it was refurbished
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 11 days ago.
Category: Computer
Expert:  Uranweb replied 11 days ago.

Hello and thanks for using JustAnswer.com, pay-per-answer service, I am Serge and I will try my best to assist you.

Did you try doing Search for Excel and see if software comes up?

Did you see any of MS Office programs on this PC? Word or Outlook?

Expert:  Uranweb replied 11 days ago.

Do you still require assistance on the issue?
Will be waiting for your reply.

Expert:  Uranweb replied 5 days ago.

Do you still require assistance on the issue?
Waiting for your reply.

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