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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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SOMEONE HAS SNOOPED MY ACC'T-- I tried to change my password

Customer Question

SOMEONE HAS SNOOPED MY ACC'T-- I tried to change my password ***** when I WENT IN TO VERIFY THE CHANGE IT showed the change occured in Another locale . What can I do to be sure I am not just giving that someone my password???
JA: When did you last reset your username and password?
Customer: Three times in the last 20 ,in
JA: Have you installed any updates recently?
Customer: Sorry I don' t understand
JA: Anything else you want the computer expert to know before I connect you?
Submitted: 13 days ago.
Category: Computer
Expert:  Josh replied 13 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 13 days ago.

What is the account that you are having an issue with?

Customer: replied 13 days ago.
I only have one acct
Customer: replied 13 days ago.
This appears to be a money grab. When I first contacted Google about my issue they made it sound like the year fix the problem gratis -- now I have already paid you $63 and you have given me nothing but the opportunity to spend more $.

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