For Online Computer Support, Ask a Computer Technician
Hi Sandra, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.
Are you trying to log back into a Gmail account or another service?
Yes, this is safe and the remote session runs via an encrypted connection
Remote might be our best and quickest option to recover your account but if you like I can give you a few steps you can follow yourself to try and reset your password
You can try to reset it yourself using the following link:https://login.yahoo.com/forgot?For a more advanced recovery, I can obtain the password ***** your registry using security software