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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am having problem getting into my gmail account, about one

Customer Question

I am having problem getting into my gmail account
JA: How long have you had this issue with your Gmail account?
Customer: about one year i have been ill and am now trying to get into my g mail account again
JA: Have you installed any updates recently?
Customer: NO
JA: Anything else you want the computer expert to know before I connect you?
Customer: i CAN GIVE MY E MAIL NAME IF YOU WANT BUT MY PASSWORD ***** NOT WORK
Submitted: 10 days ago.
Category: Computer
Expert:  Martin replied 10 days ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

Expert:  Martin replied 10 days ago.

Sorry to hear you're having trouble with your Gmail account.

May I start a remote session so I can take a look at the problem and solve it for you now?

Regards,
Martin

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