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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have had yahoo mail plus for many years. I recently had to

Customer Question

I have had yahoo mail plus for many years. I recently had to switch to Microsoft yahoo mail. Now I get annoying pop up ads on my email page. Can you help me get rid of this? I am 74 years old and deaf. I depend on email.
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: Win 10. dell inspiron
JA: Have you installed any updates recently?
Customer: I had to reinstall win 10 last week. Using all my satellite data allowance for month in 1 1/2 days for 2 months.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't know enough to ask.
Submitted: 12 days ago.
Category: Computer
Expert:  Michelle replied 12 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

how do you access your browser or in windows mail or outlook

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