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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I just got a new password and have for got it.

Customer Question

I just got a new password ***** have for got it.***@******.***
JA: When did you last reset your username and password?
Customer: About an hour ago.
JA: Have you installed any updates recently?
Customer: What is my password?
JA: Anything else you want the computer expert to know before I connect you?
Customer: no. hope you can help me. I am 88 and forget sometimes.
Submitted: 3 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 months ago.

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Have you tried anything?
Do you have a cell phone number that is able to receive text messages?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Computer Tech replied 3 months ago.

What's the make / model of your computer?

Please reply at the box below. Thank you.

Expert:  Josh replied 3 months ago.


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